Added Today: Service History | Management consulting | Pick and Pack Process | Data Access Governance

Published: Fri, 03/31/23

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Today on The Art of Service: 17 datasets added today:
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Compliance with Government Regulations

1. Can automated tools be used to assess segregation of duties and sensitive access for compliance exposures and provide ongoing monitoring?

2. Do content storage, access, and tracking conform to compliance requirements?

3. Do you monitor the compliance of employees with the segregation of duties?

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Economics of Sustainability

1. Are sustainability managers, risk owners and other ESG experts included in the risk identification process?

2. What are the next breakthroughs in the development of ESG investing and sustainability in the industry?

3. Does your organization exclude or divest from companies that have a poor sustainability performance?

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Data Access Governance

1. What efforts or investments has your organization made to ensure decision makers have access to actionable, high quality data/information/ insights?

2. Do current providers have access to sufficient capital or will new capital be required to redesign, expand or develop new facilities and services?

3. What efforts or investments has your organization made to ensure decisionmakers have access to actionable, high quality data/information/insights?

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Service History

1. Have all departments involved with the service user been consulted and involved in formulating the management plan?

2. Has a process for monitoring compliance been agreed to and documented in contracts and service agreements?

3. How does your organizations service delivery strategy compare to the strategies used by other companies?

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Oversight and Accountability

1. Which organization and executive office ultimately owns corporate oversight, governance, and accountability for the performance of the product configuration management function?

2. Is the governing body intended to be a collaborative body with shared responsibility for programmatic oversight and shared accountability for results?

3. What are the policies of regulatory oversight, transparency, and accountability that apply or should apply to emerging organizational forms?

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Green Business Practices

1. Will existing structures and forms of governance be sufficient and effective in addressing climate change effects or will new forms, methods of organization, and practices be necessary?

2. What is the likelihood and impact of changes in demand for your organizations products and services due to climate change, and implications for its business model?

3. Are climate considerations incorporated into the strategic planning, business models, financial planning and other decision making processes?

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Pick and Pack Process

1. How much time should your 3PL take to receive, process, and put incoming product away once it has arrived at the fulfillment center?

2. What is a tool that links customer desires through product design to manufacturing performance and process variables?

3. Will your organization in general focus more on process (service) excellence than product excellence?

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Information Exchange Protocol

1. Does your organization have a formal protocol for secure exchange of information with one another?

2. What in your view is the relationship between information governance and master data management?

3. What are the privacy, security, freedom of information and records management considerations?

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Developing Environment

1. Does your organization have the capacity to engage stakeholders in the process of developing an environmental resources plan?

2. Are you able to work quickly in a fast paced environment, developing innovative solutions within available resourcing?

3. Is there a managed process in place for developing and maintaining business continuity across your organization?

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Automatic Software Updates

1. What are the challenges and benefits of developing enterprise software applications that will be used in large organizations?

2. Do you want an evergreen solution whereby software updates are rolled out automatically in the background?

3. How do the benefits and risks of deploying software in the cloud compare with that of staying on premise?

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Management consulting

1. Is it possible to see any improvement in terms of more satisfied employees, increased profitability or maybe better usage of time if a time management strategy is implemented?

2. Do internal auditors incorporate knowledge of risks gained from consulting engagements into the evaluation of your organizations risk management processes?

3. Why is it important for an internal audit function to assess the relevant risks before agreeing to conduct a consulting engagement?

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Change Management Protocol

1. What in your view is the relationship between information governance and master data management?

2. What are the privacy, security, freedom of information and records management considerations?

3. What is the impact of decision on revenue enhancement, cost reduction, and risk management?

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Corporate Governance Structure

1. Are there any significant weaknesses in arrangements for securing continuous improvement or failures in corporate governance that would prevent improvement levels being sustained?

2. Which organization and executive office ultimately owns corporate oversight, governance, and accountability for the performance of the product configuration management function?

3. How do internal control systems affect running of your organization in implementing structures and systems that shall promote good corporate governance?

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Governance and Regulatory Compliance

1. What progress has been made in developing good practices in areas as governance, regulatory compliance, risk, sustainable business models, financial reporting, transparency and leadership?

2. Are you kept awake at night by Customer Behaviour, Tenant Engagement, Regulatory Governance and Viability Compliance, KPI Statistics, Fraud Detection or GDPR?

3. Are organizations reducing the mobility function to compliance and logistics, and missing the connection between mobility and talent management?

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Governance and Oversight

1. What are the governance requirements for operational resilience that other organizations need to consider, and why?

2. Where and how will the investment fit within your organizations broader governance and oversight structure?

3. Do you have adequate oversight of vendors with respect to the resiliency and recovery capabilities?

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Infrastructure and Environments

1. Is the solution able to monitor and manage the entire network or only specific categories or environments?

2. Do you use dedicated secure networks to provide management access to your cloud service infrastructure?

3. Are there sufficient test assets, including resources and infrastructure, programmed for later testing?

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Governance and Compliance Standards

1. How do you manage ever changing compliance standards in line with corporate governance policies, and ensure alignment with configuration, security, and patch management best practices?

2. How do you possibly achieve, let alone maintain and prove, compliance with multiple different compliance regulations and standards, each with its own requirements and level of detail?

3. Will the main purpose be to assess minimum compliance with external governance standards and codes, or to assess against internal standards and expectations of good governance?

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