Added Today: Data Access Policy | Supply Chain Model | Investor Relations | Open Source Testing | Recordkeeping System |

Published: Thu, 03/30/23

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Today on The Art of Service: 26 datasets added today:
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IT Process Automation

1. How often has a release at your organization been stopped because it failed the security gate towards the end of the release process?

2. How often has your approval process stalled and no one is sure why or where it is stuck or even how to get it moving again?

3. Do you reinvest any savings from strategic sourcing, process simplification, or IT consolidation into shared services?

Purchase Comprehensive Dataset containing 935 IT Process Automation questions:  

Open Source Testing

1. Is your testing stuck at the end of the development cycle and often short changed due to time overruns earlier in the lifecycle?

2. Where do you put the money for Quality Engineering in DevOps scenario Shift Left or Shift Right Testing?

3. How far left into the software development lifecycle sdlc has your security testing shifted?

Purchase Comprehensive Dataset containing 995 Open Source Testing questions:  

Investor Relations

1. Which factors do you consider when evaluating the quality of your organizations investor relations program?

2. Does your organization leverage its supply-chain relationships to enhance investor perceptions of a firm?

3. Are your marketing and investor relations activities customized for each type of investor segment?

Purchase Comprehensive Dataset containing 991 Investor Relations questions:  

Metrics and Evaluation

1. Is management developing metrics and analytics that incorporate external factors in ERM evaluation and prioritization?

2. What metrics and evaluation methods do you employ in your research or for your deception capability?

3. How are ongoing processes and evaluation results collected and communicated to key stakeholders?

Purchase Comprehensive Dataset containing 996 Metrics and Evaluation questions:  

Call Center Automation

1. Is it a lead score, an activity threshold that determines when a lead is ready for your sales team, or maybe its leads completing a specific action, like requesting a demo or sales call?

2. How can companies increase the use of automation and messaging to reduce strain on calls to customer service?

3. Does your organization utilize an automated call tracking system for member complaints and inquiries?

Purchase Comprehensive Dataset containing 994 Call Center Automation questions:  

Supply Chain Governance

1. What awareness is there of data governance enabling capabilities that have been purchased or developed?

2. Does the security governance structure align well with the way IT and the business are organized?

3. How do you manage and measure the effectiveness of your IT governance solution for your business?

Purchase Comprehensive Dataset containing 993 Supply Chain Governance questions:  

Data Storage Solutions

1. What is more important for computing, storage, and network hardware when used in a cloud computing management infrastructure where elasticity is of great importance?

2. How is your organization, and your competition, taking advantage of hybrid cloud, particularly data and processes that, until recently, have been difficult to move?

3. Which cloud service provides companies with computing resources including servers, networking, storage, and data center space on a pay per use basis?

Purchase Comprehensive Dataset containing 995 Data Storage Solutions questions:  

Recordkeeping System

1. What is the relative importance of business policy, pragmatism, and institutional culture of your organization in determining the fate of electronic records and recordkeeping systems?

2. Does the maintenance program prescribe a recordkeeping system so that the maintenance history of facilities and equipment is permanently recorded?

3. Are internal controls of your recordkeeping system audited by an independent accounting organization on an annual or more frequent basis?

Purchase Comprehensive Dataset containing 992 Recordkeeping System questions:  

Track and Trace Capabilities

1. Do you use impact analysis to track the impact of changes in the requirements on the rest of the system?

2. What mechanism is used to record and track information about incidents?

3. Do you track the average time it takes to close an incident?

Purchase Comprehensive Dataset containing 886 Track and Trace Capabilities questions:  

Release Management Best Practices

1. Are there agile project management tools for creating user stories, managing sprints and releases, and tracking progress with scrum boards and burn down charts?

2. Can changes be made visible to teams/management before release so that the potential failure can be identified, isolated and rectified?

3. Are policies and procedures for change management, release, and testing adequately communicated to external business partners?

Purchase Comprehensive Dataset containing 991 Release Management Best Practices questions:  

Incentives and Benefits

1. How do you bring innovation to your rewards, benefits, and incentives to meet your employees personally, where it is most relevant for the needs, and provide flexibility and choice?

2. What effects can the incentives created by remuneration policies have on the overall risk profile of a firm, and how might effects be mitigated?

3. Did the board design and implement an adequate system to monitor, evaluate and control benefits and incentives granted to businesses?

Purchase Comprehensive Dataset containing 991 Incentives and Benefits questions:  

Environmental Management

1. Has management established and implemented a quality policy to ensure that the environmental program produces the type and quality of results needed and expected?

2. Have performance indicators been specified within the environmental management programs to facilitate tracking of progress towards objectives and targets?

3. What are the roles and responsibilities for compliance, human resources and risk management, and do you have the right levels of talent and skill sets?

Purchase Comprehensive Dataset containing 993 Environmental Management questions:  

Quality Assurance Program

1. Does the performance deficiency represent a substantive failure to establish or implement an adequate program, process, procedure, or quality oversight function?

2. Does the facility have a documented quality assurance program that is planned, implemented, maintained and consistent with license conditions?

3. Does your organization have a quality assurance manual and a system for continual maintenance of quality assurance manual?

Purchase Comprehensive Dataset containing 984 Quality Assurance Program questions:  

Measurement and Verification

1. Does the inspection body have documented procedures detailing the verification, transport and storage of reference standards?

2. What verification and measurement processes are in place to check that systems are working effectively?

3. Will the software warn designer if measurement resource will be expensive for a given tolerance?

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Climate Change Adaptation

1. How would an understanding of the impact of your ESG initiatives change the valuation of a portfolio organization?

2. Is your organization aware that climate change can represent commercial risks and/or opportunities?

3. Can your investment decisions influence the amount of climate change caused by human activities?

Purchase Comprehensive Dataset containing 992 Climate Change Adaptation questions:  

Human Rights Standards

1. Does your organization undertake or subcontract inspection and analyses which are critical to confirm product safety, legality and quality, using appropriate procedures, facilities and standards?

2. How does your organization know whether its lobbying activities on regulation are aligned with human rights principles, policies and commitments and consistent across functions and locations?

3. Does the human rights policy stipulate your organizations human rights expectations of personnel, business partners and other parties directly linked to its operations, products or services?

Purchase Comprehensive Dataset containing 945 Human Rights Standards questions:  

Supply Chain Model

1. Does your model take into account uncertainty in areas as demand, capacity, supplier performance, lead times, yields, cycle times, and quality?

2. How do you use the TCO model to help drive innovation in quality, technology, and supply chain costs from your suppliers?

3. How are you modeling and planning to manage total supply chain costs for the product after release to manufacturing?

Purchase Comprehensive Dataset containing 990 Supply Chain Model questions:  

Business Review Process

1. Do you have a documented audit & review process for regularly testing, assessing and evaluating the effectiveness of technical and organizational measures for ensuring the security of the processing?

2. Which businesses, organizations and groups will – or should – play key roles in the process of research and innovation you are engaging in?

3. Does the board of directors play a leading role in the process of developing and reviewing your organizations strategy at least annually?

Purchase Comprehensive Dataset containing 771 Business Review Process questions:  

Quality Measurement and Improvement

1. Does your trust have clear roles and responsibilities in relation to quality governance?

2. Do you have a just culture to facilitate continuous improvement in quality and safety?

3. Is there a current data governance structure and does it support quality measurement?

Purchase Comprehensive Dataset containing 985 Quality Measurement and Improvement questions:  

Training and Mentoring

1. Do the people responsible for the on site training, coaching, and mentoring need to be on site full time?

2. Will intended users be able to operate/understand it and how much training and mentoring will be needed?

3. Did your organization provide asset management training, guidance/mentoring or competence evaluation?

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Supply Chain Services

1. Do agreements with suppliers include requirements to address the information security risks associated with the information and communications technology services and products supply chain?

2. Is there sufficient transparency into how the cloud provider operates its services – including service management practices, hiring policies, supply chain, data center facilities?

3. How has having massively scalable information services provided by cloud computing impacted information sharing and the relationship among you and your supply chain partners?

Purchase Comprehensive Dataset containing 996 Supply Chain Services questions:  

Data Access Policy

1. Is inappropriate access outside predetermined parameters monitored through consistent second line assurance arrangements and also periodic internal audit coverage?

2. How many dashboards for separate security solutions do your users have to access to configure the policies that secure your enterprises entire cloud footprint?

3. Do current providers have access to sufficient capital or will new capital be required to redesign, expand or develop new facilities and services?

Purchase Comprehensive Dataset containing 992 Data Access Policy questions:  

Data Backup and Recovery

1. Are your current storage, management, backup and recovery capabilities keeping pace with your organizations growing supply of data, and are future capabilities appropriately planned?

2. Is there a data retention/destruction requirement that includes information on live media, backup/archived media, and information managed by subcontractors?

3. How much does it cost your organization in user downtime and financially to mediate data breaches, viruses, malware, backup failures and data theft?

Purchase Comprehensive Dataset containing 895 Data Backup and Recovery questions:  

Server and Network Configuration

1. Do you get an instant view into the desktops, mobile laptops, remote users and servers within your network and what vulnerabilities exist?

2. How can virtual servers, storage and network elements be managed together in a cohesive synchronized virtualized environment?

3. Does your organization have documented configuration baselines for workstations, servers, network devices, and mobile device?

Purchase Comprehensive Dataset containing 995 Server and Network Configuration questions:  

Error Detection and Correction

1. Does your organization have adequate and effective procedures for the prevention, detection and correction of errors, fraud and irregularities?

2. Does the format accommodate error detection and correction mechanisms and encryption options?

3. Are techniques for defining and implementing error detection and correction codes provided?

Purchase Comprehensive Dataset containing 788 Error Detection and Correction questions:  

Environmental Impact Assessment

1. How would a guaranteed route to market operating at a discount to the market price impact the transition of small scale low carbon generation to competitive markets?

2. Can your cloud defenses provide continuous security assessment policy checks, so organization cloud data storage always requires access credentials or MFA?

3. Is the development likely to have significant environmental effects by virtue of its characteristics, location and the nature of the potential impact?

Purchase Comprehensive Dataset containing 964 Environmental Impact Assessment questions:  
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