Added Today: Leadership | Governance | Green Space | Transparency | Data Centres |

Published: Wed, 03/22/23

The Art of Service
Today on The Art of Service: 41 subjects added today:
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Cash Flow Analyses

1. What are key areas for customer collaboration that could improve information exchange and product flow along the value chain?

2. Did the communication analysis consider all information flow and communication requirements identified in the work analysis?

3. Do you need to assess the impact of your financial decisions, visualize cash flows or improve your financial stability?

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Misalignment Risks

1. How can more robust contracts and relationships with vendors help manage cybersecurity risks?

2. What are the risks, as identified in the literature, in software multisourcing relationship?

3. How engaged is your Board of Directors with Cybersecurity risks relating to your vendors?

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Change Management Frameworks

1. Is the board aware of how management is using risk information and the risk appetite established by the board to inform decision making?

2. What are the consequences of a failure to accurately assess ones risk tolerance, risk capacity, risk management ability?

3. Is management facing difficulties in formalizing the process of defining your organizations risk appetite?

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Governance

1. How important is data governance to the success of your organizations programs and applications for data management and analytics?

2. Do the Board of Directors, senior management, and organization heads comply with the principles of the good corporate governance?

3. How should your organization like yours enhance its capability for dealing with AI governance related challenges?

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Consumer Choices

1. Can your information ecosystem and digital strategy become a cornerstone of your future knowledge gathering, with the ability to adapt more easily to customer and/or consumer preferences?

2. What methods or strategies does management of your organization and the workforce use to support consumers to make choices, including when a choice may include risks to the consumer?

3. Do you support consumption and production patterns which unquestionably accept unbridled consumer choice as a fundamental value?

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Standards of Service

1. What contingency and fall back strategies have been developed to mitigate the risk of decreased service levels to customers and stakeholders in case of a failed implementation?

2. What contingency and fall back strategies have been developed to mitigate the risk of decreased service levels to customers and stakeholders due to a failed implementation?

3. What do you believe sets your organizations services apart from the competition, and allows your organization to generate superior performance and service levels?

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Location Privacy

1. Can be run calculations in the role may have deep into new organization, ideas and geographical locations to junior data privacy analyst is the analysis is responsible for signing with?

2. What are the issues you should consider in structuring a wellness program to encourage healthy behavior, while remaining respectful of your employees autonomy and privacy?

3. Has a designated person/function been appointed to be accountable for overseeing the information security and privacy program management, maintenance, and compliance?

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Intelligent Support

1. How will you ensure that your organization has an intelligent information infrastructure to support the strategic initiatives that will determine your organizations outcome?

2. Does your organization have effective, intelligent enough salespeople to sell the strategy to advertisers and to bring in the revenue to support the strategic plan?

3. How much appetite, funding, and tangible executive support exist in your enterprise to accelerate investments in data and analytics and intelligent automation?

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Mobile Device Issues

1. Where do you expect to turn first for advice or guidance on the issues of mobile security, device management or mobile user support?

2. What are the HIPAA or other regulatory compliance issues of accessing protected data from an off site mobile device?

3. What are the design and implementation issues in device connectivity aspect of pervasive computing?

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Mobile Device Controls

1. Does your emm solution have the ability to automatically render a device compliant and have control over whether a user is permitted to access/receive corporate email?

2. Are policies and controls in place to ensure IT systems are protected from malicious and mobile code and are patched against known vulnerabilities in a timely manner?

3. Do you agree that the way mobile operators currently signpost content on portals and use access controls to signpost restricted access areas is the right approach?

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Equity and Human Rights

1. Do the procedures established adequately protect proprietary information and the privacy of human subjects?

2. What are the key consequences of climate change impacts on the environment and human well being?

3. How are equity and human rights accounted for in the governance structure?

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Secure Messaging

1. Do you know whether the same standards apply to your subcontractors in relation to your secure information, particularly where subcontractors are operating cloud technology?

2. Why spend budget consuming personnel and resources on a secure platform when do more with less is the prevailing enterprise mantra for IT?

3. What types of mobile security are being implemented to secure mobile devices at your organization?

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Government Assistance

1. Has outside development assistance to institutions that provide export promotion, marketing, and services support to exporters actually been effective in expanding exports?

2. What steps have been taken to ensure that your organization of Human Services shifts its efforts from the old entitlement focus to the new temporary assistance focus?

3. Do government information technology systems form a coherent architecture and are strategies in place to support present and future coherence in architecture?

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Safety and Support

1. Can the service providers data center support enterprise requirements for physical and network security, capacity, availability, operations, and backbone connectivity?

2. Has a written installation ammunition support program with policy and procedures been developed to include an explosive safety management plan and amnesty ammunition?

3. Are incidents subjected to periodic aggregate reviews to identify trends and further opportunities for learning, quality and safety improvement, and risk reduction?

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Leadership

1. Do you cover the five essential competencies: Communication, Collaboration,Innovation, Adaptability, and Leadership that improve an organizations ability to leverage the new Leadership in a volatile global economy?

2. How do senior leaders deploy your organizations vision and values through your leadership system, to the workforce, to key suppliers and partners, and to customers and other stakeholders, as appropriate?

3. What viewpoints and opinions expressed from senior leadership of your organization suggest there may be a lack of top down support for engaging in more robust risk management activities?

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Authentication

1. Which authentication and encryption technologies can be adapted for IoT, and how can technologies be implemented within the constraints of IoT devices as processing speed, cost, and size?

2. Is the access to the settings protected by either multi factor authentication or by only allowing trusted IP addresses combined with managed authentication to access the settings?

3. Will the data being managed in the off premise facility be available to all user groups, and, if so, how will user authentication be assigned and monitored?

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Physical Damage

1. Are there controls in place which assure traceability and physical protection from damage for all manufactured parts and associated tooling throughout the manufacturing process?

2. How can a facility consider the level of risk associated with a potential physical climate impact in the identification of adaptation measures?

3. Are there policies and controls to prevent unauthorised physical access and damage to information and information processing facilities?

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Environmental Tax

1. Does your organization maintain procedures to record information to track performance, relevant operational controls and conformance with the environmental objectives and targets?

2. Has your organization continually improved the suitability, adequacy and effectiveness of the environmental management system to enhance environmental performance?

3. Has a sensitivity analysis been performed to understand how the asset performance and environmental impacts may evolve under shifting future flow conditions?

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Green Space

1. Is the office a cubicle maze or does it provide an open and collaborative space to work in teams?

2. What do you consider to be the primary purpose of your organizations green spaces and why?

3. How much would characteristics of a green open space reduce its value to you?

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Global Risks

1. Does your organization have global reporting and analytic capabilities related to risk identification, trend analysis or opportunity identification?

2. Have you considered ways to streamline the advice process – reducing compliance risks, improving efficiencies and profitability?

3. Is there a plan to address residual risk, or risks of a system failure when mirroring outside compliance approaches?

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Data Centres

1. Can businesses assume anymore that the network of incident response suppliers, data centres and archive services are working as normal?

2. What would make you feel confident in your suppliers ability to resist attacks against your riskiest data or most critical apps?

3. Which measures are most effective at ensuring the security of intellectual property and data privacy at offshore centres?

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Transparency

1. What progress has been made in developing good practices in areas as governance, regulatory compliance, risk, sustainable business models, financial reporting, transparency and leadership?

2. Is it acceptable, and does it meet your organizations expectations, for the consultant to utilize data gathered through publicly available sources, as pay transparency portals?

3. Should you view some categories of edge providers, as start up companies, as having distinct needs and, if so, what would be the implications for an enhanced transparency rule?

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Edge Cloud Storage

1. Do you always need to stay on the edge of technologies and respond to new market trends quickly?

2. Is near real time interaction amongst same apps on different edge nodes a key consideration?

3. Is the functionality of edge micro services equivalent across different carriers?

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Cloud migration risks

1. How are organizations, as part of the cloud migrations, proactively addressing the known privileged access risks of shifting to the cloud?

2. Which other cloud security solutions are you using, or planning to use, in response to new cloud/SaaS security challenges?

3. What are the security risks and challenges associated with advanced threats, consumerization, and mobility?

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Natural Disaster Risk

1. Are there measures to expand the natural asset base of the poor, promote investment by the poor in environmental services or enhance the capacity of the poor to manage the environment?

2. Can targeted natural resource management make a substantial and cost effective contribution to reducing the vulnerability of human systems to climate related natural hazards?

3. Do the outputs increase the capacity of poor people to cope with the effects of climate change, reduce the risks of natural disasters and increase the resilience?

Sign up for 925 standards:  

Clinical Research and Development

1. What is the role and/or importance of the different professionals involved in clinical research?

2. Should costs associated with supplies used in clinical testing be accounted for as inventories?

3. Should costs associated with supplies used in clinical testing be accounted for as inventory?

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Global Voice Network

1. Are you frustrated with managing multiple vendors for your corporate WAN and voice services?

2. What network architectures should an enterprise deploy to support hybrid cloud environments?

3. Does your solution provider have a broad partner network available to provide extensibility?

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Purchasing

1. Are your customers purchasing different are your customers purchasing different financial components for the purposes of integration or is that integration generally done with a legacy system?

2. How does your organization know whether its purchasing practices affect suppliers ability to ensure respect for workers rights, including providing fair wages and decent working conditions?

3. Has your business established a strategic partnership enabling you to focus on core competencies and enhance service delivery to your customers at each stage along the purchasing journey?

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Community Governance

1. Who will develop and manage your organizations information governance plan, information system security plan, and data resilience or back up plan?

2. Does your organization ensure that the end result of community engagement demonstrably takes into account the perspective of consulted parties?

3. Are community members and stakeholders involved in planning, support and governance who are representative of the associations community?

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Climate Risk Mapping

1. Will existing structures and forms of governance be sufficient and effective in addressing climate change effects or will new forms, methods of organization, and practices be necessary?

2. Are board and management structures, accountabilities, responsibilities and reporting processes related to the governance of climate related risks and opportunities in place?

3. What is the role of ESG risk management for the identification of sustainability opportunities and the development of sound sustainability strategy?

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Workplace Health and Safety

1. Is on site workplace health and safety performance of subcontractors monitored, recorded and used as a key selection criterion for subcontractors on your future projects?

2. Do you have a plan to monitor the safety and health performance of the contracted employers or self employed people who are coming into your workplace?

3. Are employees familiar with department and institutional policies and procedures governing environmental health and safety in the workplace?

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Affiliates

1. How will financial and statistical information be required and reported by platform providers, skins, and affiliates?

2. Which entities are your organizations affiliates for purposes of the employee and revenue eligibility criteria?

3. Does your organization and/or any affiliates accept soft dollars as a method of payment for services provided?

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Vector Control

1. Will work be able to proceed without any of the risk control measures; are there alternatives?

2. Are resources sufficient to secure and maintain potential risk control measures?

3. Are there any special needs for control/use of hazardous materials or processes?

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Performance Training

1. Have staff in your organization that take on the role of lead incident investigators received formal training in root cause analysis or a similar investigation technique?

2. Are training, tools and processes readily available and viewed by managers as helpful in areas like performance reviews, goal setting and dealing with remote teams?

3. Do you monitor vendor performances, audit reports, compliance requirements, training effectiveness, quality of services, and risk management practices?

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Network Access Requests

1. Does the corporation use access control lists to restrict SNMP requests wireless devices that may have been connected to the network?

2. Have you configured your network to ensure that access to sensitive data is limited to properly authorised requests?

3. How should the employees request access to shared resources before the authentication integration is complete?

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Community Alliance

1. How do organizational decision makers select an open innovation community as the alliance partner?

2. How do organizational decision makers select an open innovation community as alliance partner?

3. Is the strategic alliance becoming increasingly seamless to achieve particular outcomes?

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Governance Codes

1. How do you deal strategically with the interaction with governance and performance management?

2. Does governance take into account benefits management, including relevant acceptance criteria?

3. What impact has the growth of codes of corporate governance had on the internal auditors work?

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Sustainability

1. Does the risk profile of the overall portfolio of IT enabled investment sufficiently business sustainability and match your organizations risk appetite?

2. Are your customers requesting that you implement human rights and/or environmental management processes to demonstrate your sustainability performance?

3. Have you encountered any opportunities for collaboration between your business and its supply chain partners when it comes to improving sustainability?

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User security awareness

1. Has an information system access control policy and procedures which cover all information systems within the security boundary been developed and disseminated to all employees?

2. Are reviews and revalidation of user access for least privilege and separation of duties completed with a frequency commensurate with organizational risk tolerance?

3. How many dashboards for separate security solutions do your users have to access to configure the policies that secure your enterprises entire cloud footprint?

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Education and Training

1. When you think of employees, management and contractors as customers of the safety program, what percentage of communication, training and education creates the perception people have to obey?

2. Have other elements as cultural diversity training, anti harassment education, communications skills, and conflict resolution also been incorporated, to reflect other new workplace needs?

3. How do employee education, training and development contribute to the achievement of your action plans and address your key needs associated with organizational performance improvement?

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Scope of Practice

1. Do you worry about over stepping boundaries and offending a client, or worse, working outside of your scope of practice?

2. Do you review with the client and enter into a written fee agreement that details the scope of representation?

3. What is the scope of content issues to be considered, and what are key factors in the determination?

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