How CMMi can help you build agile resiliency and scale in a changing world

Published: Wed, 03/08/23

The Art of Service

CMMi

 
Find a time to talk with Gerard Blokdyk

Using the CMMi model to gain real efficiencies isn't always easy, with further differences between ISO and CMMi too!

Implementing CMMi can help to target a particular CMMi maturity level, which your organization has already started by having a CMM, CMMi or independent assessment.

Don't forget the CMMi program plan for that targeted maturity level either - thats where it all comes together!

With such an incredible model with lessons from industry and cutting edge benchmark methodologies, built into the successful implementation of CMMi, the project owner can use CMMi for contracting purposes and provide exponentially better quality software products or services, whilst avoiding any potential cultural issues from prohibiting the reach of a certain maturity level.

Enter the realm of CMMi KPI success: Get in on one of the most effective tools in the business world:

1) Number of activities defined in project plans

2) Initial planning accuracy

3) Planned vs) Actual effort expended

4. Progress of design and development relative to milestones

5) Adherence to process standards and metrics

6) Timely defect resolution and bug fixes

7) Proactive risk management analysis

8) Timely delivery of product and features

9) Customer satisfaction survey ratings

10) Overall adherence to defined process lifecycle and maturity model

 



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1.

The Art of Service's CMMi metrics have been an invaluable resource for our data analytics team.

The step-by-step process and comprehensive templates ensure that our system is compliant and up to date according to the latest industry standards.

We are confident that by following these CMMi metrics, we are improving the quality of our services and ensuring satisfaction with our customers.

2.

We recently engaged The Art of Service to help us develop and implement a CMMi metric system for our organization.

Their knowledge and expertise was superb, and they walked us through the entire process in a straightforward and easy to understand way.

We couldn't be more pleased with the results - our processes are now streamlined and compliant and our customers are already noticing improvements in their overall satisfaction levels.

3.

As a project manager, I can highly recommend The Art of Service for their CMMi metrics.

They clearly explain the various levels and steps of the metric system, simplifying what could otherwise be a complex and time-consuming process.

Our team have found the implementation of the CMMi metrics extremely valuable, as it gives us a clear framework to evaluate and improve our processes in order to better serve our customers.

 

Cyber Security Engineers from companies like KIND get their Offensive Security Certified Professional checklists, KPIs and metrics from The Art of Service.

Technical Support Engineers from companies like SugarCRM get their Adobe PageMaker checklists, KPIs and metrics from The Art of Service.

Product Security Architects from companies like Trimble get their threat modeling checklists, KPIs and metrics from The Art of Service.

It's a online resource with the best checklists, KPIs and metrics for tech, management and business - prioritized by most impactful action.

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OR

Get Lifetime access for a one time payment:

The CMMi Toolkit is a one time payment meaning that there is no monthly subscription.




 

 
 
 
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