Added Today: Desktop Support | Training program | New Market Entry | Systems Training | Unstructured Data |

Published: Mon, 05/01/23



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Today on The Art of Service: 31 datasets added today:

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Environmental Constraints

1. Do current estimates of population growth and development or environmental constraints pose problems for existing or planned missions/other operations/or development?

2. Has management provided human, financial and technological resources for effective implementation and control of the environmental management?

3. Has a procedure been established and maintained for evaluating compliance with relevant environmental legislation and regulations?

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Content Development

1. Is the origin of the technology applied in a product influencing the structuring and contents of the development process – especially with focus on engineering design?

2. Do tools connect learning and curated content to critical development measures like goals, skills, competencies and role expectations?

3. How can content development and delivery capabilities be centralized for mobile and multichannel marketing initiatives and processes?

Purchase Comprehensive Dataset containing 963 Content Development questions:  

Process Automation

1. How can organizations easily implement double confirm subscription process, automated unsubscribe processing, and make the process extremely easy?

2. Have you maximized automation in processes and workflows to minimize headcount and other costs associated with onboarding new customers?

3. How often has a release at your organization been stopped because it failed the security gate towards the end of the release process?

Purchase Comprehensive Dataset containing 861 Process Automation questions:  

Virtual Network Access

1. Did the network have a good understanding of who the key people were who should receive information and who the connectors were, who in turn could influence key people?

2. Does the solution provide the ability to prioritize possible theft occurrences based on probability factors of theft signature elements unique to your network?

3. Do members perform duties in a timely way, or are there constant delays in tasks and deliverables that impede the effectiveness and efficiency of the network?

Purchase Comprehensive Dataset containing 993 Virtual Network Access questions:  

Environmental Safety

1. How can industry extend the management systems that have been successful in creating a culture of safety to create a culture of environmental stewardship?

2. Has your organization identified the minimum quality, safety and environmental controls applicable and required to be held by its supply chain?

3. Do you have an inventory of spare parts critical to safety and environmental protection or a system in place to acquire parts when needed?

Purchase Comprehensive Dataset containing 999 Environmental Safety questions:  

Stages of Engagement

1. How do you maximise contact center specific employee engagement approaches when calls are back to back and time equals money?

2. How effective are you at integrating and amplifying earned media to drive customer experience and engagement strategies?

3. How does your organization know if it is truly succeeding with customer engagement?

Purchase Comprehensive Dataset containing 997 Stages of Engagement questions:  

Scientific Management

1. How is your organization ensuring that the needed competencies, experience, project management tools and timely information are in place to manage and measure the quality of the project?

2. Is it possible to see any improvement in terms of more satisfied employees, increased profitability or maybe better usage of time if a time management strategy is implemented?

3. How will senior management and the board be advised of project status, progress against plan, changing risk profiles and emerging issues on a timely basis?

Purchase Comprehensive Dataset containing 991 Scientific Management questions:  

Desktop Support

1. What would you do to ensure a rapid recovery takes place in regard to establishing temporary processes needed to support customer requests and maintain critical support from suppliers?

2. Can the providers data center support your requirements for physical and network security, capacity, availability, operations, and backbone connectivity?

3. How many distinct desktop images is the vendor expected to support and are standard images already deployed to all organization employees?

Purchase Comprehensive Dataset containing 999 Desktop Support questions:  

Environmental Impact Assessments

1. Do resources devoted to giving businesses incentives for beyond compliance behavior detract from maintaining a statutory, baseline level of environmental protection in core media programs?

2. Is there a documented data protection program with administrative, technical, and physical and environmental safeguards for the protection of client scoped data?

3. How does the absence or presence of robust carbon markets impact organizations analysis of the risks and costs associated with climate change?

Purchase Comprehensive Dataset containing 899 Environmental Impact Assessments questions:  

Monitoring and Controls

1. Do you feel that the common online authentication and transaction monitoring controls in place across the financial industry are effective enough against modern cybercrime?

2. Do workers directly involved with preventive control operations understand basic preventive control principles and the role in monitoring preventive controls?

3. Is there a monitoring system in your organization to determine compliance with internal controls and are instances of noncompliance reported to the board?

Purchase Comprehensive Dataset containing 964 Monitoring and Controls questions:  

Supply Chain Costing

1. What kinds of traditional supply chain management tools and analyses could be used in the scheduling of professional services?

2. How much are fraud losses in the supply chain and through revenue leakage costing your business?

3. How can postponement of product differentiation be used to improve supply chain profitability?

Purchase Comprehensive Dataset containing 997 Supply Chain Costing questions:  

Network Monitoring

1. Are there policies for limiting the use of any remote management tools that would allow systems to be controlled from outside the corporate network?

2. What actions have been taken to increase detection and monitoring controls for identifying malicious activity on networks, systems and endpoints?

3. How do you make a network monitoring system stand out from the crowd and attract the attention of IT professionals in a memorable, playful way?

Purchase Comprehensive Dataset containing 925 Network Monitoring questions:  

Environmental Audit Reports

1. Can reports on internal control over financial reporting, compliance, or operations provide information beyond that available from reports on the output?

2. Does aging of closed and ongoing investigations demonstrate that your organization is promptly resolving reports of suspected noncompliance?

3. What additional reports do you provide to help your organization monitor the programs performance, control costs, and assure compliance?

Purchase Comprehensive Dataset containing 995 Environmental Audit Reports questions:  

Data Interoperability

1. Has it been specified that an operator will be able to retrieve and display trend logs, access the underlying numerical data in spreadsheet format, and output the data to printers or other files?

2. What are the specific needs of a blockchain solution in terms of governance, data standardisation, and other characteristics for it to successfully operate alongside other systems?

3. How is the benefit of analytics impacted if the analytics asset cannot consume data from a variety of resources due to interoperability limitations or closed systems?

Purchase Comprehensive Dataset containing 810 Data Interoperability questions:  

System Integration Testing

1. How to focus on value creation, create executive alignment, reaffirm the merger vision and devise a communication strategy that provides a clear strategic direction to the integration team?

2. Does System Integration Testing systematically track and analyze outcomes for accountability and quality improvement?

3. Has an integration structure been put in place, and is there an integration team headed by an effective leader?

Purchase Comprehensive Dataset containing 993 System Integration Testing questions:  

Identity Governance Tools

1. What data governance policies need to be in place for classifying, storing, analyzing, and accessing data?

2. Which tools facilitate visibility, access, and integration of information?

3. What tools will facilitate access to and analysis of the data?

Purchase Comprehensive Dataset containing 706 Identity Governance Tools questions:  

Public Involvement

1. Are targets/goals set for the achievement of public participation outcomes concerning involvement in research and monitoring projects?

2. Is there legislation in place that requires a project approval to demonstrate that the project is in the best interest of the public?

3. What public involvement strategies are needed to advance your action items and/or future plan update efforts?

Purchase Comprehensive Dataset containing 942 Public Involvement questions:  

Automated Data Processing

1. Will data collection and processing result in automated decision making which will have a significant impact on the individuals concerned?

2. Does your organization evaluate or make decisions with regard to a data subject based on automated processing, including profiling?

3. Is automated processing necessary to enter into, or to perform, a contract between a data subject and your organization?

Purchase Comprehensive Dataset containing 962 Automated Data Processing questions:  

Training program

1. Is there a quick start program or team included with all of the technology enablement and training you should look for when arming your PMO to be business transformation leaders?

2. Are the training and development programs capable of developing the human resources needed for the future, including successors?

3. What checks and balances are required to ensure that all training providers and all models deliver quality training programs?

Purchase Comprehensive Dataset containing 990 Training program questions:  

Automated Data Retrieval

1. Are all mission/business critical systems and data information assets backed up and stored at another location?

2. Are documented workflow, data access controls, and media policy enforced to ensure proper access controls?

3. What are the long term data hosting options, and therefore the data access and security expectations?

Purchase Comprehensive Dataset containing 957 Automated Data Retrieval questions:  

End User Awareness Training

1. What exit processes are in place to manage the transition away from the usage of the asset at the end of its operational service?

2. How can the standardization project help achieve business goals and improve end user satisfaction?

3. How do you manage user environments, local privileges, and user data during a migration?

Purchase Comprehensive Dataset containing 998 End User Awareness Training questions:  

Employee Recognition and Reward

1. Why are employee recognition programs a successful tool for organizations to improve the culture and enhance the productivity of the employees?

2. What specific forms of recognition and reward does your organization use to encourage employee participation in innovation programs?

3. What are the shared beliefs, norms, habits and assumptions that determine employee engagement in sustainability?

Purchase Comprehensive Dataset containing 978 Employee Recognition and Reward questions:  

Governance Mechanisms

1. What stakeholder engagement mechanisms exist to help the board to understand the effects of your organizations policies and practices, predict future developments and trends, and re align strategy?

2. Are there accountability mechanisms in place for measuring, monitoring and assigning responsibility for embracing diversity and inclusion as a strategic priority?

3. Are diversity and inclusion a key component of your organizations strategic plan, with a related operational plan, and communication mechanisms back to the board?

Purchase Comprehensive Dataset containing 993 Governance Mechanisms questions:  

Unstructured Data

1. How do you bring together and analyze all of your data – structured and unstructured – and analyze it to deliver innovative new data and analytically driven products and services?

2. Is there a need to derive any analytical use cases from the unstructured data or do you just need to provide a placeholder for it to store in the data warehouse?

3. Does the system leverage machine learning and natural language processing to streamline insight from unstructured data sources like adverse media?

Purchase Comprehensive Dataset containing 760 Unstructured Data questions:  

Data Retention Policy

1. When a data analyst or statistician begins to use the personal judgment, creativity, skill, and intuition to make decisions while conducting a data analysis project, what is happening?

2. What type of method uses a weighting ranking system for quantifying qualitative data to minimize the effect of personal bias during the process of selecting a seller?

3. What problems may develop as innovative technologies enhance the ability and ease of widespread personal data sharing for a secondary purpose and commercial uses?

Purchase Comprehensive Dataset containing 758 Data Retention Policy questions:  

New Market Entry

1. How does your organization with a relatively new entry into a relatively new market space plan for survival and, perhaps, dominance?

2. What will the entry of new rivals do to the demand for the products of your organizations already in the market?

3. Which is a recognized disadvantage of setting up as a start up as compared with other routes to market entry?

Purchase Comprehensive Dataset containing 997 New Market Entry questions:  

Systems Training

1. How do institutional resources affect the way in which systems and procedures are operated in practice and are there differences between what happens in theory and what happens in practice?

2. Is there a staff development program which includes training sessions and resource packs available in the appropriate language, summarising key information about the program and systems?

3. Do existing institutional structures and systems match responsibilities to resources and facilitate coordination between the various stakeholder organizations?

Purchase Comprehensive Dataset containing 992 Systems Training questions:  

Action Plan Review

1. How do you decide which operations, processes, and systems to measure for tracking financial and operational performance, including progress relative to strategic objectives and action plans?

2. Does your organization control planned changes and review the consequences of unintended changes, and take action to mitigate any adverse effects, as necessary?

3. Have planned changes been controlled and reviewed the consequences of unintended changes, taking action to mitigate any adverse effects, as necessary?

Purchase Comprehensive Dataset containing 992 Action Plan Review questions:  

Internal Audit Structures

1. How many employees are in your organization and what is the probability of any given one becoming an internal threat to security control?

2. What activities and processes must be accomplished routinely to ensure the effectiveness of the internal control program?

3. How do you leverage your investments in risk management, internal control, and data management and analysis?

Purchase Comprehensive Dataset containing 842 Internal Audit Structures questions:  

Licensing Requirements

1. What policies are appropriate in the face of gaps in knowledge as to what the risks are and the need for clarity of licensing requirements?

2. What data needs to be protected, based on perceived risks, threats and compliance requirements?

3. What is the best way to ensure all regulatory licensing requirements continue to be satisfied?

Purchase Comprehensive Dataset containing 901 Licensing Requirements questions:  

Legal and Regulatory Matters

1. What human resources do you have for each of your business activities, including matters as complaints handling, monitoring and supervising etc?

2. Are the CEO, CFO, chief legal officer, internal audit and human resources leaders engaged with the business risks of a breach?

3. What legal issues must be considered when practicing human resource management/management?

Purchase Comprehensive Dataset containing 991 Legal and Regulatory Matters questions:  
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