Added Today: Data Sources | System Design | Access Control | Economy Of Design | ESG Data Analysis | Emergent Practices

Published: Mon, 04/03/23

The Art of Service
Today on The Art of Service: 34 datasets added today:
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Environments for Testing

1. How do you ensure that your app services deployments keep up with your rapid release cycles in containerized environments?

2. How do you move to automated testing and deployments so your time to market for change reduces?

3. What environments, logical and geographical does your deployment need to reach/support?

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Data Modeling Tools

1. What are some important considerations when approaching the role and responsibility of a proactive data stewardship, business value, strategy and leadership within your organizations?

2. How could funding mechanisms be improved to better address the real costs of preserving and making digital data accessible?

3. What roles do the business, operations and technology organizations play in implementing data governance?

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ESG Data Analysis

1. Is due diligence performed on cloud providers to align with business needs, focused on ownership, responsibilities, contracts/SLAs and data security/privacy measures?

2. What solution is there to address consumer concerns regarding improper data usage and data sharing?

3. Does the project require the collection or receipt of data, or the storage of data in a database?

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Chatbots and Virtual Assistants

1. Can a domain specific virtual assistant be built with modest resources and open source software?

2. How might a component based approach affect the development of virtual assistants?

3. How are virtual infrastructure related issues captured in a knowledge base?

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Service Development

1. How adaptive and effective are other organizations operating models and talent to drive a collaborative approach to service across your organization?

2. What are the existing methods and techniques to enable secure development and operation in Microservices architecture?

3. Will vendor be providing any customization or development services or will all services be standardized?

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Environmental Decision Making

1. Does the investment analysis contain enough information regarding physical asset characteristics, as technical attributes, environmental qualities and future rental opportunities?

2. How do you incorporate key elements in investigatory practices/experiences to deal with the complexity of supporting investigatory teams collaborative decision making activity?

3. Should departments and divisions have the responsibility of making the own information technology decisions or should IT infrastructure be centrally controlled and managed?

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Certificate Chain of Trust

1. What are the steps to create a trust service chain which can be accessed via the security token service?

2. Is the supply chain established and stable with materials available to meet planned low rate production?

3. What should you do to manage certificate settings on all machines in a domain from one main location?

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User Experience Focus

1. How do you enable your organization to create an engaged workforce and realize the monetary benefits derived from enriching the user experience?

2. How do you enable your organization to unlock the engaged workforce and monetary benefits derived from enriching the user experience?

3. What should the new design principles be in a future where web and mobile design must be focused on user experience and content?

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Customer Service Enhancements

1. Do your employees regularly engage with the highest value customers to understand the potential for additional services or enhancements, to inform pricing strategies across customer tiers?

2. Which among Service Catalogue contains information on supplies ,prices, point of contact, ordering and request processes?

3. What changes in customer service, software support, bug fixes and product enhancements should you expect?

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Environment Health Checks

1. Does your organization conduct regular and effective inspections and compliance checks on health and safety?

2. Has your organization successfully complied with any locally required health and safety checks or audits?

3. Are there any health and safety checks or audits required by the local authorities?

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Adverse Environmental Conditions

1. Will the project present unsafe, indecent or unhealthy working conditions for stakeholders involved?

2. How far are people changing the environmental behaviour as you face the onset of climate change?

3. Are the terms and conditions in accordance with any collective agreement with workers?

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Production Quality Assurance

1. Who should be informed about the audit findings if the manager is unavailable when the audit was carried out by quality assurance department?

2. How do you manage the transition from development to production in a way that assures quality product?

3. How will you maintain focus on everyday operations and production while at the same time integrating?

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Private Key Management

1. Does Private Key Management systematically track and analyze outcomes for accountability and quality improvement?

2. Which leader in your organization is most impacted by the risks of inadequate information management practices?

3. What are the key elements that can assist boards in the governance of AI based information technologies?

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Economy Of Design

1. Did the program indicate that under design loads & normal operating conditions, that the operation of the project would lead to greater noise impacts than predicted?

2. Did the design builder make all reasonable efforts to design the project to avoid conflicts with utilities, and minimize impacts where conflicts cannot be avoided?

3. What are top principles underlying optimal mobile web design, including technical constraints of mobile devices and the unique intentions of mobile users?

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Maintenance and Upgrades

1. How much do you pay for your physical servers, software licenses, maintenance contracts, warranties, supplies, upgrades, and anything else?

2. What maintenance and support services are available and what range of services are offered, including software updates/upgrades?

3. What is the expected up time requirements when upgrades and maintenance tasks need to be scheduled?

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Corporate Social Engagement

1. Are your corporate affairs / corporate social responsibility functions aligned with your corporate strategy team to ensure that stakeholder insight and engagement acts as an enabler of growth?

2. How do internal control systems affect running of your organization in implementing structures and systems that shall promote good corporate governance?

3. What are your organizations greatest learning edges and what skills will you need to take your policy and advocacy engagement to the next level?

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System Design

1. How are the possibilities of creating value affected by the design and use of the control systems at the corporate and business unit levels, respectively?

2. Who is the designated person responsible for ensuring that system access is removed for employees that are leaving or have left your organization?

3. Are existing interfaces between vendors and the usability and accessibility communities sufficient for proper design and testing of systems?

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Governance Effectiveness

1. Does your organization carry out regular monitoring of its anti corruption program to review the programs suitability, adequacy and effectiveness, and does it implement improvements as appropriate?

2. How do you address your organizations needs for better customer experience, improved agility and scalability, and faster time to market all while addressing cost and governance issues?

3. Did the internal audit activity evaluate the adequacy and effectiveness of controls in responding to risks within your organizations governance, operations, and information systems?

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Open Government Initiatives

1. Does it include explicit provisions for publishing data in a standardised, structured, machine readable open data format that is free to use and reuse?

2. Do you have platform and data appropriate encryption that uses open/validated formats and standard algorithms?

3. What challenges do other organizations foresee in implementing an open source data analytics platform?

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Zero Waste Management

1. What weight is given to sustainability compared with other corporate issues as financial reporting, risk management, productivity and cultural change?

2. Is there a procedure or system function that specifies the conditions under which a security alert should be communicated to management?

3. Why, in what way and at what conditions the use of competencies in personnel management systems may support organizational change?

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Third Party Involvement

1. Are accounts used by third party vendors / sub contractors enabled only during the time needed?

2. Is attendance monitored to determine the directors level of involvement and participation?

3. Is the cloud providers service dependent on any third party services?

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Discovery and Inspection

1. Will changing the Deep Discovery IP address prevent it from communicating with the Control Manager server?

2. How is labor inspection protecting the rights of freedom of association and collective bargaining?

3. How are containers and equipment labelled to clearly identify the contents, the inspection status?

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Supply Chain Forecasting

1. Does your organization have the right capabilities related to logistics and delivery, data driven stock forecasting and management, last mile visibility, and overall supply chain management?

2. How can supply chain planners capture better signals that provide insights into future demand patterns?

3. How can forecasting more effectively drive the enterprise segment decisions of the supply network?

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Business Activity Monitoring

1. Which information and communication technology enabled tools do you use to collect, manage and analyze data for monitoring and evaluation purposes?

2. What actions have been taken to increase detection and monitoring controls for identifying malicious activity on networks, systems and endpoints?

3. Is successful business execution highly dependent on the day to day performance of partners and/or other divisions in your organization like IT?

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Supply Chain delays

1. What are some best practices to deal with material unavailability or delays related to problems direct and indirect supply chains?

2. How do you create a more efficient supply chain that saves costs, reduces delays and uncertainties, and builds profits?

3. How do you recommend reducing delivery delays in the supply chain to avoid increased cost and customer dissatisfaction?

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Data Visualization Software

1. How important is data governance to the success of your organizations programs and applications for data management and analytics?

2. How are artificial intelligence, machine learning and data analytics tools being used in financial services?

3. What are your organizations top consumer data and predictive analytics technology strategies and priorities?

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Data Sources

1. Do you have one information system that can supply unified data from all sources for advanced analytics, machine learning, and artificial intelligence initiatives?

2. What processes and controls are used to perform validation of data completeness and accuracy based on the data sources used in preparation for reporting?

3. Will integration with multiple data sources and other applications be required, or are you planning only to build standalone applications?

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Environmental Data

1. Does your organization adhere to any international or industry standards when it comes to securing, monitoring, maintaining and testing of data center utilities services and environmental conditions?

2. Do resources devoted to giving businesses incentives for beyond compliance behavior detract from maintaining a statutory, baseline level of environmental protection in core media programs?

3. Is there a documented data protection program with administrative, technical, and physical and environmental safeguards for the protection of client scoped data?

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Shared best practices

1. What can be shared within shared services contexts from your organization and technology perspective?

2. What are the objectives for shared services as your organizational arrangement for the IS function?

3. How can the stakeholders influence the shared services centers decisions, processes and outcomes?

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Supply Chain Initiative

1. How many continuous improvement initiatives do you launch and complete per year based on insights derived from supply chain data analysis?

2. What primary areas of focus, or key initiatives, should your clients be looking at for supply chain management?

3. Which department within your organization owns the initiative in regard to the purchase of SCRM applications?

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Emergent Practices

1. How do individual employees create emergent learning practices as an integrative part of the employer branding performance?

2. Are there emergent technologies that will give your organization a competitive advantage?

3. What best practices, tools, and technologies are needed to maximize lead management ROI?

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Access Control

1. What steps, if any, should the Bureau take to address the accuracy of consumer data that as a result of authorized data access is in the control or possession of data aggregators or data users?

2. Are all employees granted access to sensitive organizational and personal data provided with regular updates in procedures, processes, and policies relating to the professional function?

3. Has an information system access control policy and procedures which cover all information systems within the security boundary been developed and disseminated to all employees?

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User Experience Design

1. How do you communicate your customer service values to people who may have never had a good service experience or models of positive ways to treat people?

2. Does the vendor support your strategic and operational needs, including analytics, workflows, plan design, audit and compliance, and other key functions?

3. Does your website design and user experience lack a clear story and calls to action that prevents users from taking desired actions?

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Logging and Reporting

1. Are audits and internal controls adequate to promote effective operations and reliable financial and regulatory reporting?

2. Are there weaknesses in the internal controls or other weak links in the financial reporting supply chain?

3. Has management undertaken a fraud risk analysis, including the risk of fraud in financial reporting?

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