Level Up Your Performance - See the Difference with Business Process Reengineering KPIs!
Published: Tue, 01/17/23
Business process reengineering is both a strategic and scientific discipline.
It's all about assessing current processes,
refining or reinventing them to meet fresh goals and goals, and measuring KPI metrics in order to ascertain if the new methodologies yield desired results.
Business process reengineering is often viewed as the ultimate way to restructure an organization and become profitably more efficient.
Although it can require a massive investment of time and resources to implement successfully, the payoff is enhanced speed, efficiency, and greater cost savings.
Implementing business process reengineering involves a series of
steps.
Start by assessing the current situation, develop an optimized process, focus on KPI metrics, launch a pilot program, evaluate the results, and tweak the process as needed.
The goal is
to create mutually beneficial partnerships between stakeholders, eliminate superfluous steps, support improved decision making, show evidence of performance improvement, and measure tangible output.
Regardless of the transformation strategy chosen, business process excellence in the sense of business process reengineering requires a commitment
to quality management and improvement.
With clear goals, rigorous assessment, effective communication and an understanding of the risks involved, business process reengineering can be a recipe for success!
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For example, are you tracking these KPIs:
1) Reduction in operational costs
2) Increase in operational efficiency
3) Accelerated process cycle time
4) Improvement in quality/accuracy of output
5) Increased customer/employee satisfaction
6) Increase in revenue
from performance-based activities
7) Reduced staff turnover rate
8) Improved regulatory compliance
9) Reduced errors and waste
10) Increased number of end-user tasks completed
I recently purchased The Art of Service's Business Process Reengineering Metrics access, and it has been
an invaluable asset!
The resource provides a clear and concise approach for mapping and analyzing up-to-date BPR metrics to help you make better decisions about your teams’ process improvement efforts.
The step-by-step instructions make it easy to understand and use the metrics,
which has definitely improved the success of our team's workflow rebranding project.
The Art of Service's Business Process Reengineering Metrics has been a great resource for me.
It helps me to think through our current processes in order to identify potential improvements and optimize our
company's operations.
The interactive modules are useful for quickly getting insights into how process reengineering could directly benefit our current working environment.
Highly recommended!
I took The Art of Service's Business Process Reengineering Metrics course and was very impressed with the quality of the content.
It provides a solid basis for applying re-engineering techniques to any process and measuring the effectiveness of those changes over time.
The online lessons and quizzes really help you retain the knowledge.
I would highly recommend this resource to anyone looking to take their process improvement project to the next level!
PS: Check out all standards and metrics included here:
(requires sign up for a free Airtable account)