It's all about getting the right balance!

The questions are never-ending: Do we have the right amount of spend and risk?

Is our process maturity where it needs to be?

Are different types of knowledge combining effectively to express that?

What arguments will make IT service process maturity a reality?

What are the key elements in that process maturity model?

How do we develop IAM architecture and improve its process maturity?

What are the fundamental concepts behind it all?

Where does the surveyed organization stand on process maturity in general?

Will our organization be able to pull off the project in the short-term timeline with the process maturity it currently has?

Is the level of lateral coordination capability and value conversion process maturity something we need to focus on?

How would you define yours in the first place?

When does it become economically beneficial to improve process maturity?

Any hope for a catch-all answer to these questions?

Not quite, but at least you can achieve the best balance of spend, risk and process maturity with enough knowledge and some hard work!

Gerard Blokdyk

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