Well, let me tell you, I've lost count of how many times I've heard management consultant blabber on about how "numbers talk."
But seriously, how do we even
know if we need a fancy-schmancy all-around management consultant? And if we do decide to bring one in, what do we have to do to prepare for this "Consulting Excellence" they keep talking about? I mean, do we need to dust off the old corporate environmental management system and make sure it's shiny and new?
And what about that internal consultancy function? Do we
have one of those? And if so, what kind of expertise do they bring to the table?
And let's not forget about the employees! How many of them do we have, anyway? And what's the deal with our organizational climate and structure? Is it a warm and welcoming place, or more of a cutthroat corporate jungle?
And last but not least, do we have any fancy structures, roles, and accountabilities in place for managing information? Or are we just winging it and hoping for the best?
Gerard Blokdyk
