Robotic Process Automation RPA KPIs:

Published: Tue, 02/21/23

The Art of Service

Robotic Process Automation


 
Find a time to talk with Gerard Blokdyk

Robotic Process Automation (RPA) is all the buzz these days - and for good reason!

Have you upgraded your insurance follow up with RPA?

How many processes have been successfully automated using the RPA platform?

What business process does your RPA bot automate?

Are you using RPA in your organization and, if so, how does it make your processes and procedures more efficient?

Which types of transactions are given priority for RPA automation projects?

Also, do you have a general idea about how many robots have been developed and deployed across your organization line of business?

And if you really plan to go big, how many additional resources will you need to operate RPA at scale?!

Get maximum impact: Enjoy the astounding progress that results from using Robotic Process Automation KPIs:

1) Automation Rate: The number of daily automation runs compared to manual processes

2) Error Rate: Measurement of the percentage of errors reported in automated processes versus manual operations

3) Total Completion Cost: Metric showing the combined cost of robot labor and management costs associated with an automated process

4) Time Savings: Comparing the time it took to manually complete a task compared to how long it takes the RPA software to do the same job

5) Accuracy: Measurement that shows the amount of accurate data captured with robotic automation versus manual processes

6) Business Productivity: Comparing the amount of work completed by automation against manually

7) Scalability Analysis: Evaluating the ability of the system to process large amounts of requests in a timely manner

8) User Satisfaction: A measure of how users rate their experience with the RPA system

9) Data Quality: Investigating the quality of data input and output by the RPA system

10) Agility: Measurement of how quickly the organization can utilize new robotic automation solutions to solve business problems

 



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1.

The Art of Service Robotic Process Automation metrics are top-notch!

As a company, we have utilized them to measure our productivity, accuracy and cost savings.

They provide clear, concise reports that help our team make informed decisions.

Highly recommend!

2.

We switched from manual processes to RPA and decided to go with The Art of Service metrics.

We couldn't be happier!

It gave us a comprehensive view of our performance and made it easy to track our progress.

Plus, the customer support team is amazing.

Highly recommend!

3.

Great metric tools from The Art of Service.

They gave us the ability to monitor our progress and adjust our strategy accordingly.

We were especially impressed with the detailed reporting, which helps our team make informed decisions.

Would definitely recommend!

 

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Get Lifetime access for a one time payment:

The Robotic Process Automation Toolkit is a one time payment meaning that there is no monthly subscription.




 

 
 
 
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