Check Your KPI's Before Disaster Strikes

Published: Sun, 02/19/23

The Art of Service

Business Continuity Management and IT Disaster Recovery
 
Find a time to talk with Gerard Blokdyk

Business Continuity Management and IT Disaster Recovery KPI Metrics are essential for your organization to manage potential risks.

From verifying your backups are functioning to making sure you don't miss an insurance regulation change, being proactive in your risk management can save you from any costly interruptions to your operations or income.

Additionally, assessing the required equipment for day-to-day operations, ensuring the critical services needed won't be disrupted, ascertaining the cost of the Business Continuity Plan, regularly maintaining and updating the Business Continuity Plans for changes in the organization, and querying your contractors about their Contingency Plans will help you stay ahead of the curve.

So, don't be left behind!

Assess the technology risks now so you can reap the benefits of adequate risk management.

Reach new heights of performance: With Business Continuity Management and IT Disaster Recovery KPIs, you can go far beyond what you have done before:

1) Business Impact Analyses (BIAs) completion rate

2) Average recovery point objective (RPO) achievement

3) Average recovery time objective (RTO) achievement

4) Number of operational processes impacted

5) Success rate of data backups

6) Cost associated with Disaster Recovery failure tests

7) Network/system outages resolution time

8) Data center uptime percentage

9) Impacted customer downtime

10) Time to restore service to critical systems

 



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Review 1:

I recently purchased The Art of Service's Business Continuity Management and IT Disaster Recovery metrics, and am completely satisfied with the information and resources it provides.

The materials are easy to understand and incredibly detailed on everything from data protection processes to server recovery plans.

I found myself easily able to apply the concepts quickly to my own environment.

The customer service at The Art of Service is top notch - they always respond to email queries quickly and are always available to explain concepts in layman's terms.

Highly recommend!

Review 2:

Having worked in the IT disaster recovery and business continuity field for years, I was skeptically hesitant to buy The Art of Service's course on the subject.

However, after only a few hours of studying their courses, lectures and resources, I immediately saw an increase in my knowledge base.

The metrics provided by The Art of Service on IT Disaster Recovery & Business Continuity are comprehensive, clearly written and easy to comprehend.

Highly recommend to both beginners and experienced IT professionals!

Review 3:

It's really difficult to find a comprehensive guide to business continuity management and IT disaster recovery, but The Art of Service has somehow managed to do just that with their metric offerings.

Their main focus is on guiding you through the most common processes for managing data protection and server recovery plans, step-by-step instructions, and related documentation to ensure success.

I found the course materials to be highly organized and straightforward, helping me stay on track throughout the process.

Very easy to understand, and helpful customer service reps to answer any questions.

Highly recommend!

 

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Get Lifetime access for a one time payment:

The Business Continuity Management and IT Disaster Recovery Toolkit is a one time payment meaning that there is no monthly subscription.




 

 
 
 
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