KPIs Are the New KP (Key Performance)ops!

Published: Fri, 02/03/23

The Art of Service

IT Vendor Management

 

Ah, the age-old question: How big is IT vendor management when it comes to your overall risk profile?

We pondered this one over coffee and asked everyone we could to weigh in…and our verdict is clear: SUPER BIG!

You see, with the proper IT Vendor Management KPI Metrics squarely in place, your organization can have a comprehensive view on what kind of risks lurk beyond the horizon.

So if you don't have an IT Vendor Management model in place yet, then it's time to get cracking!

Come what may, IT vendor management is indeed a major part of your overall risk profile, so let's make sure it's up to scratch and secure - only then we can all sleep soundly at night.

Gain an advantage in the market: Put IT Vendor Management KPIs to work and leverage the power of your data:

1) Cost savings achieved through renegotiation of existing contracts

2) Deadline compliance to ensure timely delivery of IT projects

3) Vendor adherence to organizational policies and protocols

4) Average response times for vendor escalation process

5) Compliance with service level agreements

6) Stability and quality of third-party solutions

7) Efficiency of the vendor onboarding process

8) Job completion rate of individual projects

9) Number of critical errors experienced by vendor-provided software

10) Satisfaction ratings from stakeholders for interactions with vendors
 


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The IT Vendor Management Toolkit is a one time payment meaning that there is no monthly subscription.

 



1.

“The Art of Service has been a real game-changer for us.

We've been able to quickly and effectively monitor our IT vendor metrics, which has enabled us to optimize performance and save money.

Highly recommended!”

2.

“The Art of Service is a great tool for IT Vendor Management metrics.

We have increased visibility into our IT performance, which has dramatically improved the way we do business.

Easy to use and highly effective!”

3.

“We've been using The Art of Service for IT Vendor Management metrics for a couple of months now and are very pleased with the results.

The dashboard and reporting capabilities have drastically improved our ability to measure performance and take corrective action.

Fantastic product!”
 

Security Cloud Solution Delivery Architects from companies like Oracle get their IBM Security QRadar SIEM checklists, KPIs and metrics from The Art of Service.

Vice President of Safety & Environments from companies like AUNT MARTHAS HEALTH AND WELLNESS INC get their Change Analysis checklists, KPIs and metrics from The Art of Service.

Senior Project Managers from companies like CONMED get their Workday HCM checklists, KPIs and metrics from The Art of Service.

It's a online resource with the best checklists, KPIs and metrics for tech, management and business - prioritized by most impactful action.

No endless searching, fluff, or expensive consulting.

Subscribe today.

https://buy.stripe.com/3cs7wdaN89qR0rS5kk

OR

Get Lifetime access for a one time payment:

The IT Vendor Management Toolkit is a one time payment meaning that there is no monthly subscription.



 
 
 
 
 
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