Measuring Business Continuity Performance with a Smile!

Published: Tue, 01/31/23

The Art of Service

Business Continuity

 

Do you have a Business Continuity Plan?

Responsibility for your Business Continuity Plan lies with the person in charge!

It can take a while to put together, but the rewards are worthwhile.

Business Continuity isn't the same as Risk Management - Business Continuity Plans bring additional value with their innovative solutions.

So don't forget to audit that Business Continuity Management System, and keep in mind what standards your organization can use to help out.

A communication plan is a great way to share your progress with others, and a Disaster Recovery/Business Continuity Plan will provide stability and security.

Oh, and don't forget to tell your customers about all the plans you've made!

Your service provider should also have their own disaster recovery and business continuity plans, including details on components of services they plan to offer.

All in all, make sure you're prepared, because Business Continuity is key!

Accelerate your market position: Adapt and stay ahead with Business Continuity KPIs as part of your business strategy:

1) Uptime percentage

2) Recovery Time Objective (RTO)

3) Response time

4) Disaster Recovery Testing frequency

5) Availability of Business Continuity Plan (BCP)

6) Frequency of Risk Assessments

7) Cost of Mitigating Incidents

8) Business Impact Analysis (BIA) completion rate

9) Amount of IT system redundancy

10) Number of data backups stored off-site

 



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1.

The Art of Service's Business Continuity metrics have been an invaluable asset to our organization.

We now have access to detailed analytics on system downtime, outage response times, recovery processes and process improvements--all of which enable us to continually optimize our services and plan ahead for any potential disruptions.

We are very satisfied with the results we're seeing from taking advantage of this service.

2.

We have been using The Art of Service's Business Continuity metrics for the past year, and it has been incredibly helpful in identifying areas of weakness and taking corrective action.

The intuitive dashboard gives us quick visibility into the performance indicators, allowing us to proactively monitor system uptime, recovery times, and more.

Highly recommended!

3.

The Art of Service's Business Continuity metrics are a powerful tool for any organization looking to prioritize its continuity plan.

With highly flexible and customizable reporting options, companies can easily see where they need to focus their efforts to improve their disaster recovery capability.

Highly recommended solution!

 

Head Finances from companies like Bimbo Bakeries USA get their RISC-V checklists, KPIs and metrics from The Art of Service.

Quality Management Coordinators from companies like United Health Services get their Privacy Impact Assessment checklists, KPIs and metrics from The Art of Service.

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It's a online resource with the best checklists, KPIs and metrics for tech, management and business - prioritized by most impactful action.

No endless searching, fluff, or expensive consulting.

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OR

Get Lifetime access for a one time payment:

The Business Continuity Toolkit is a one time payment meaning that there is no monthly subscription.




 

 
 
 
The Art of Service
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