KPIs for SOC 2 Compliance: Ready, Set, Measure!

Published: Thu, 01/26/23

The Art of Service



SOC 2
 

It's essential that your IT service provider has a SOC 2 Report to ensure your startup is compliant.

The trust service criteria in scope for SOC 2 include security, availability, processing, integrity, confidentiality and privacy.

It's important to confirm whether the report is with regard to the system you will configure or a larger organization-wide SOC 2 Type Report which serves as evidence of best practices.

You may also require your hosted provider to issue a SOC 2 report specifically tailored to your application.

Knowing the timeline of when the SOC 2 report will be provided is fundamental to properly planning your project.

Checking to see if the vendor has been engaged in a SOC 2, Type 2 Report on Controls at a Service Organization is a crucial step.

Additionally, finding out if your provider complies with SOC 2, PCI DSS and HIPAA will give you further assurance of their compliance status.

You should also ask for permission to review the vendor's SOC 2 audit report.

Understanding what SOC 2 is and why it is significant for your startup lays an important foundation for initiating the process.

You might need a report that covers the SOC 2 criteria in addition to other compliance frameworks for a more thorough assessment.

Gerard Blokdyk
 



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The secret weapon of success: Harness the power of SOC 2 KPIs and start getting the results you want:

1) System Availability: The percentage of time that SOC 2 systems are available and accessible by authorized users

2) System Security: The detection of unauthorized access attempts, protection of data integrity, and security of system interfaces.

3) Personnel Security: Enforcing least privileged access protocol and system access policies, secure recruitment, and secure handling of sensitive information.

4) Change Management: Effective and timely change control process approval and implementation.

5) Monitoring: Regular, comprehensive monitoring of network and system activities to identify potential security threats, vulnerabilities, and incidents.

6) Risk Management: Developing a comprehensive risk management plan aligned with SOC 2 standards.

7) Incident Response: The timely and effective response to any confirmed or suspected actual or attempted unauthorized access or other security-related events)

8) Vendor Management: Regular review of vendor performance and secure collection, storage, and handling of sensitive information from vendors)

9) Disaster Recovery and Business Continuity: Verifying the development, approval, and testing of disaster recovery and business continuity plans.

10) Auditing: Testing of audit logs for improper utilization, compliance with stated policies and procedures, and other activities related to the secure and reliable operations of the system.

 


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Regional Sales Executives from companies like White Distribution & Supply, LLC get their Sales Leadership checklists, KPIs and metrics from The Art of Service.

It's a online resource with the best checklists, KPIs and metrics for tech, management and business - prioritized by most impactful action. No endless searching, fluff, or expensive consulting. Subscribe Today.

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1.

I was impressed with the SOC 2 metrics from The Art of Service.

They were comprehensive and thorough, allowing me to make an informed decision about my software compliance needs.

I'd definitely recommend them for anyone looking for guidance on meeting their compliance requirements.

2.

The Art of Service provided a great service!

Their SOC 2 metrics and compliance programs were easy to understand and helped guide me through the process of achieving certification.

Their customer service and support were also outstanding!

3.

I'm so glad I chose The Art of Service as my source for SOC 2 metrics.

Their team was helpful and knowledgeable and they guided me through the entire process.

Their resources were exactly what I needed to ensure my software complied with industry standards.

Highly recommend them.


 

 
 
 
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