Accelerate Results with Robotic Process Automation\

Published: Wed, 01/25/23

The Art of Service



Robotic Process Automation
 

If robots can do the work of an army of workers, why should businesses rely on the validation master plan of flesh and bone?

What's the value proposition of Robotic Process Automation - is it really that different from the traditional application automation?

Who in your organization knows the answer, and what is the plan of action in terms of implementation?

What transactions should be handled by a mechanised friend, and how open are you to setting up RPA solutions to automate mundane tasks?

When it comes to technology support for casework, modern tools such as Robotics Process Automation, Dark Data Analytics, Anomaly Detection, Micro Services, and even Blockchain can play an act in streamlining tedious processes.

But what are the consequences of incorporating robots into the workflow?

Will it bring about intended outcomes with cost-efficiencies, or will the cost of implementation outweigh any benefit?

To answer these questions, and to learn how to efficiently implement a successful Robotic Process Automation strategy, use the KPis below.

Gerard Blokdyk
 



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Don’t get left behind: Keeping up with your competition starts with Robotic Process Automation KPIs:

(1) Automation Time Reduction: Measure the average time savings achieved versus manual processes.

2) Cost Efficiency: Calculate the cost savings associated with automation as compared to manual process use.

3) Error Rate: Track the rate of errors present in automated processes versus manual ones.

4) Cycle Time: Monitor the improvement or reduction in time consumption for automated processes compared to manual ones.

5) Compliance: Measure compliance achieved with regulatory and internal policies due to automation use

6) Quality: Document the level of product quality improvement on completion of automated processes.

7) Productivity: Measure how much work has been completed due to the implementation of automation

8) Reliability: Estimate the performance stability of automated operations over manual processes

9) Throughput: Track the rate of successful activities handled by an RPA system compared to a manual one

10) Customer Satisfaction: Measure levels of customer satisfaction in relation to RPA principles.

 


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